Hours
| Friday | 8:30AM–5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM–5PM |
| Tuesday | 8:30AM–5PM |
| Wednesday | 8:30AM–5PM |
| Thursday | 8:30AM–5PM |
Address and Contact Information
Address: 400 N Dudley St, Macomb, IL 61455
Phone: (309) 836-7766
Website: https://www.collprofinc.com/
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Reviews
Richard Traviolia
Critical: Quality, ValueI never thought I would say that I would rather have my unpaid medical bills go to the pushy call centers in India, but there it is. These people wont work with you to reduce the cost, and won’t help you fix the impact of the collection on your credit, even when you pay in full. All that is “against their policy.”If you are a business and really want to get revenge on your customers that can’t/don’t pay their debts, send the debt to this collection agency.I never thought I would say that I would rather have my unpaid medical bills go to the pushy call centers in India, but there it is. These people wont work with you to reduce the cost, and won’t help you fix the impact of the collection on …More
I never thought I would say that I would rather have my unpaid medical bills go to the pushy call centers in India, but there it is. These people wont work with you to reduce the cost, and won’t help you fix the impact of the collection on your credit, even when you pay in full. All that is “against their policy.”
Crystal Myers
Critical: Professionalism, Quality, ValueThis place is awful. The representatives are rude. I tried to negotiate with them on lowering my payments, as MDH turned me in to collections, even tho I was making payments to them but we didn’t have an agreement. How many people pay their medical bills willingly? You would think that asking them to be humans and have compassion, bc I still have to live and still have other bills, is a hard task for them. Emily is very rude. The only person who I have talked to from there, that is remotely nice and professional, is Courtney.This place is awful. The representatives are rude. I tried to negotiate with them on lowering my payments, as MDH turned me in to collections, even tho I was making payments to them but we didn’t have an agreement. How many people pay …More
This place is awful. The representatives are rude. I tried to negotiate with them on lowering my payments, as MDH turned me in to collections, even tho I was making payments to them but we didn’t have an agreement. How many people pay their medical bills willingly? You would think that asking them to be humans and have compassion, bc I still have to live and still have other bills, is a hard task for them. Emily is very rude. The only person who I have talked to from there, that is remotely nice and professional, is Courtney.
Lea Dodds
This place is horrible to work with. They sent us to court and I made a payment plan with their lawyer for 30 a month bc I really don’t care if they get there money. MDH needs to reconsider business with these people. The lawyer is easier to work for then these people. If I could give them 0 stars I would.
… moreHilary Churchill
Absolutely horrible experience. If you want to try to make payment arrangements don’t even bother calling. “Stan” was rude and arrogant and belittled and did not fail to insult me when I tried to come to an agreement for a payment plan that I could afford. Basically he said if I could not afford $500/month he would not work with me. Obviously, if I could afford that I wouldn’t have a payment in collection. I was in tears before the end of the phone call. I’m sorry that I even had to rank them with 1 star.
… moreRoger DeLeon
Never heard from anyone. I supposedly owe $212 for medical copays that were paid by my insurance company. They never called or anything. Just reported it to my credit dropping my score 100 pts for this. 0 stars.
… moreMr. Moon
Stan was short with me and rude with no reason at all. All I wanted was my account number and he was very unpleasant about something as simple as that.
… moreTyler Asher
I called to inform the company of my recent unemployment and to set up a plan to manage my debt. However, I was met by a rude tone instead and absolutely nothing was resolved.
… moreBryant Lucas
People give Stan a bad rep, he is a bit straight forward but he was willing to help me out & work out a payment plan. Give the man a break!!!
… moreRyan Bice
Don’t bother calling to resolve any credit issues. The person I talked to was rude and wouldn’t help at all. Flat out refused to settle on anything.
… moreJon Wilcox
They came to my father-in-laws house to find out where I moved to. This is illegal! Creditors are not allowed to reach out to family members!
… more