Dispute Resolution Center

  4.0 – 9 reviews   • Mediation service

Dispute Resolution Center 77802

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Hours

SaturdayClosed
SundayClosed
Monday8AM–5PM
Tuesday8AM–5PM
Wednesday8AM–5PM
Thursday8AM–5PM
Friday
(Veterans Day)
8AM–5PM
Hours might differ

Address and Contact Information

Address: 1737 Briarcrest Dr #11, Bryan, TX 77802

Phone: (979) 822-6947

Website: https://www.brazosdrc.org/

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Reviews

Alif Leroy
most dishonest business I have encountered. Rather than attempting to understand the issue, the case manager Jennifer there bad mouthed me to my attorney for stuff non exiting and caused a bigger problem for me. It was a true bizarre experience when she admitted her wrongdoings in front of my face and I had to send the recording of her apology to the attorneys office.
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Lauren Smith
The staff was wonderful! Any situation that needs a mediator is already stressful. The staff made us feel welcome and safe!
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Sabrina Clark
I will start by saying that, while a much better option than battling things out in court, mediation is still a difficult and emotional process. Especially when dealing with divorce and even more so when children are involved. While this was not my personal affair, I attended this mediation session as a person of support for my brother. He has his issues, just like many of us do, but he is a wonderful father that cares deeply for his children and actually wants to be involved in their lives. Our experience with DRC started off neutral to fairly pleasant. The lady that greeted us was nice, offered us drinks, and showed us to the room in which we would spend the next four hours. There was a bowl of assorted snacks and informational pamphlets that I thought was nice for them to provide. Then, the mediators arrived. There were two of them as one was being trained. From my perspective (keeping in my that a person’s perception is their reality), the initial interactions with them started off as intended, neutral. But as things progressed, it was very obvious that they were swaying towards the other party. Somewhere around 90% of communication is non-verbal. And you could tell by their demeanor, body language, tone of voice, and responses to certain comments that they were NOT neutral. You could tell that they had formulated their own opinion and I believe that factored into the outcome of this mediation. At some points in the discussion, one of them came across as being annoyed. One of the mediators even went as far as trying to defend the other party’s point of view. It was like they thought that my brother wanting to actually be involved in his childrens’ lives was a bad thing. It was very frustrating. Especially in this day and age where so many fathers don’t want to be involved. As a person who grew up without a father, and now as a single mom with an ex that is rarely involved, I admire those fathers that want to be involved and I hope they fight for those rights. I would like to give 2 1/2 star but that is not an option. And that is mostly based on the fact that, although extremely unpleasant, the primary issues of concern were able to be resolved. Although not to complete satisfaction, but good enough. I also felt that they were more concerned about being able to say the mediation was “successful” than really being neutral and focusing on the true concerns. Success of mediation does not equate to satisfaction. There is so much more that goes into the process. Non-verbal communication training should be implemented or re-visited for the personal of this center. The way they presented themselves and the proposals from the other party was in a very biased fashion. The key to mediation is neutrality, which was clearly not present. We weren’t really given an option for any place else, and I don’t know if there is an alternative but I will tell you that this was a very unpleasant experience.As a support person, I was very disappointed in this process, and I would not recommend using this center for mediation. If you are in this situation, my heart goes out to you, and I hope your experience is more pleasant.
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Brittany Lanicek
Jennifer is amazing. But the mediator could have been better
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Amy Dow
Nice and friendly staff… They worked hard to get a quick and fair settlement
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Rachael Ray
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Laura Jeter
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William Herdman
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Destiny Calvo
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