Positive: Professionalism, Quality, ResponsivenessMy husband contacted NDFL a little over a year ago for a consultation with Carly Baker regarding child custody and visitation with his son. We live out of state in WV, and his child lives in Raleigh with his mother, so obviously good communication was very important to us as it just wasn’t as easy for us to come into the office and do in person meetings. We immediately liked Carly very much, and felt she was very straightforward and practical, but also optimistic about my husbands case, and we got the impression from the beggining that the entire office was going to be efficient and very easy to work with. He had a few other consultations, but no one else made as big of an impression on him. He chose to retain Carly. From the get go it was very clear he had made the right choice. Carly was steady and reliable, while also being willing to be bold, and truly caring about his case’s outcome, and his and his son’s relationship. She and her paralegal Rosa had extremely good communication with us, we were never left in Limbo wondering what was happening, they were always prompt with not only responding to my husband, but also with communicating with opposing council. When Carly accepted an offer from another law firm, our case was transfered to Chris Hicks, and again, we had another great experience with Chris and Rosa. We were concerned about switching lawyers in the middle of the case, but they both did their best make the transition smooth. We also felt that both of our lawyers and their paralegal Rosa honestly cared about where and how our funds were being spent, and they did everything they could to give us the best value for what we paid them. From having Rosa prepare as much as possible to save on the hourly fee, to being straightforward with us as to what actions made the most financial sense while still being aggressive with his case, we always felt their billing was very fair. The entire firm, from the receptionists all the way up to the lawyers were always on top of their game and so nice and receptive. Both my husband and I are incredibly thankful that he had this law firm on his side, and we would recommend them and both lawyers to anyone needing a family lawyer in NC.My husband contacted NDFL a little over a year ago for a consultation with Carly Baker regarding child custody and visitation with his son. We live out of state in WV, and his child lives in Raleigh with his mother, so obviously good …More
My husband contacted NDFL a little over a year ago for a consultation with Carly Baker regarding child custody and visitation with his son. We live out of state in WV, and his child lives in Raleigh with his mother, so obviously good communication was very important to us as it just wasn’t as easy for us to come into the office and do in person meetings. We immediately liked Carly very much, and felt she was very straightforward and practical, but also optimistic about my husbands case, and we got the impression from the beggining that the entire office was going to be efficient and very easy to work with. He had a few other consultations, but no one else made as big of an impression on him. He chose to retain Carly. From the get go it was very clear he had made the right choice. Carly was steady and reliable, while also being willing to be bold, and truly caring about his case’s outcome, and his and his son’s relationship. She and her paralegal Rosa had extremely good communication with us, we were never left in Limbo wondering what was happening, they were always prompt with not only responding to my husband, but also with communicating with opposing council. When Carly accepted an offer from another law firm, our case was transfered to Chris Hicks, and again, we had another great experience with Chris and Rosa. We were concerned about switching lawyers in the middle of the case, but they both did their best make the transition smooth. We also felt that both of our lawyers and their paralegal Rosa honestly cared about where and how our funds were being spent, and they did everything they could to give us the best value for what we paid them. From having Rosa prepare as much as possible to save on the hourly fee, to being straightforward with us as to what actions made the most financial sense while still being aggressive with his case, we always felt their billing was very fair. The entire firm, from the receptionists all the way up to the lawyers were always on top of their game and so nice and receptive. Both my husband and I are incredibly thankful that he had this law firm on his side, and we would recommend them and both lawyers to anyone needing a family lawyer in NC.