Hours
| Friday | 10AM–5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 10AM–5PM |
| Tuesday | 10AM–5PM |
| Wednesday | 10AM–5PM |
| Thursday | 10AM–5PM |
Address and Contact Information
Address: 98 Cottage St, Easthampton, MA 01027
Phone: (413) 527-2388
Website: https://www.apjones.com/
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AP Jones
Arthur P. Jones and Associates,Inc. 98 Cottage Street Easthampton, MA 01027 413-527-2388 413-529-0924 Fax …
Municipal Benefits – AP Jones
Arthur P. Jones and Associates,Inc. 98 Cottage Street Easthampton, MA 01027 413-527-2388 413-529-0924 Fax …
Contact – AP Jones
Arthur P. Jones and Associates,Inc. 98 Cottage Street Easthampton, MA 01027 413-527-2388 413-529-0924 Fax …
Reviews
Hannah
Well noone wants to b here but i forgot to pay an excise tax! In middle of packing house up for moving. Was misplaced. So i found myself having to pay quite a bit more than original bill was for for their made up fees! I pd which was easy to do online. The pblm was i was waiting to renew my license & they needed to remove ticket from registry! Which was suppose to have been done w/i 2days after paying. The registry online kept telling me i had excise to pay. Gave me receipt #..go back to this site. Put in #. No info. I called, no answ. Left messg..took a while to reach them. So now my license was expired! Couldnt pick up my clients medications as the drug store couldnt take my expired license, even though ive been going there for yrs! Nor would the bank cash my cks!! I seemed to have turned into a diff person overnite!! Everyone acted like they didnt know who i was bcuz the date had passed on my license!! Even though i had been going to these places for yrs!! Im 61yrs old! R u kidding me! Wasnt very favorable for me @ my job that i could not pick up medications these people needed & had to have someone else retrieve for me!! By the time this place finally corrected their mistake & i was able to renew my license & receive in mail was a mth later! So make sure if u have to pay anything thru these people they do their job! So it dosent effect your whole life!! Though some dont need a license,nor ID for anything!! Right!! Also the notice i received from this co w my overdue excise tax bill was just hanging in the back door of my neighbors home!! I guess they hand deliver now! Dont want to pay for postage! So they leave your personal business in peoples doors, in my case someone elses back door!! Not right what so ever!!! So NO was not happy w this co!! Irresponsible!!
… moreRuth Elan
Bloodsucking parasites. Their entire business model is at best charging people for mistakes and address errors and more generally levying punitive fees against the poor. I was charged multiple fees for a tax that they attempted to collect at a prior address months after I had moved and updated my registration with the RMV. No municipality should partner with people like this. Art Jones is a criminal for the wealth he extracts from people trying to pay already useless and punitive civil fees.
… moreSharon Eddy
Special thanks to Arthur P Jones for getting my data for excise tax reloaded. What took days to figure out was taken care of with a quick phone call. Thanks for your help! So simple now. 🙂
… moreGordon
I have had to visit this place more then I want to admit. I can certainly understand all the negativity with the office staff. They can be bit “unpleasant” and sour. Whenever I’ve gone in and request some sort of receipt they’re ok. BUT if I try to ask anything else that’s when the ugly daggers come out!…Yes I understand I’m in your office because I have delinquent taxes! Do you think I want to be there if I didn’t have to? My taxes are delinquent for a reason!…I HAD A HARDSHIP!..I should be the ugly sour face dagger holder. On a side note Every single time I have run into Mr. Jones, he is a very pleasant, friendly respectful man. ALWAYS!
… moreRachelle Royer
Miserable people. The website clearly says cash is not encouraged yet when I call to make a payment using cash I’m told I cannot use cash. Do you really have to make it that hard to make a payment? Update your website
… moreAutumn Padilla
Unfortunately, I had some excise taxes that went unpaid and needed to be paid here.. The guy was a very unpleasant and miserable attendant. Seems to be a grumpy man. Either way he was rude, unnecessarily sarcastic and impolite. He walked away as I was recounting my money and a lady was then attending my matter who in turn was very pleasant and not so miserable. That was nice. Paid my dues and left. Until next time, Arthur P Jones..
… morePaula Hemphill
Positive: ProfessionalismThey try to help as much as they can. All the fees associated with Excise taxes are state mandated and cannot be removed by the Deputy Collector. They can only be removed by the Collector or Assessor, and then only under very specific circumstances as mandated by state law.
They try to help as much as they can. All the fees associated with Excise taxes are state mandated and cannot be removed by the Deputy Collector. They can only be removed by the Collector or Assessor, and then only under very specific circumstances as mandated by state law.
thomas holbrook
Miserable people. They are liars. They told me I have excise taxes on stuff that has been paid already. Would not recommend these people for anything other then being shut down.
… moreDrew Ziemba
Refuses to accept modern technology.
… moreCarlos Perez
I can’t believe u have to pay in cash this people like to waste everyone’s time (they try to keep the money on the low) and i hate to deal with the fat MF I was trying to be nice I said good morning and he gave me this face
… more