G&G Associates

Critical: Responsiveness, ValueBottom Line Up Front. You pay regardless of the VA decision. I followed their instructions to not go to the appointments and contact them for instructions. Well didn’t go to the appointments and my claims were denied for no show appoints. Interesting I know. G&G said calm down we will will appeal the decision. All three conditions that they recommended were denied again, yes again. Per the contract I paid all the required payments. So this association is not what it once was when another veteran referred me. Save your self the frustration and find a person you can deal with face to face. Here you will never see any faces other the doctors that they have available for you if you choose them. This is MY experience with G&G Associates.Bottom Line Up Front. You pay regardless of the VA decision. I followed their instructions to not go to the appointments and contact them for instructions. Well didn’t go to the appointments and my claims were denied for no show appoints. …More

Bottom Line Up Front. You pay regardless of the VA decision. I followed their instructions to not go to the appointments and contact them for instructions. Well didn’t go to the appointments and my claims were denied for no show appoints. Interesting I know. G&G said calm down we will will appeal the decision. All three conditions that they recommended were denied again, yes again. Per the contract I paid all the required payments. So this association is not what it once was when another veteran referred me. Save your self the frustration and find a person you can deal with face to face. Here you will never see any faces other the doctors that they have available for you if you choose them. This is MY experience with G&G Associates.

Critical: Professionalism, Quality, Responsiveness, ValuePlease, stay away from GNG. They have no customer service and their business hours are shady. Nobody ever answers the phone and you pretty much have to rely on emails and voicemails to communicate. Basically, they get paid to do what you can do yourself as far as VA claims go. they gave me bad information and advice which cost me over a year of waiting, a denied claim and $1500.Please, stay away from GNG. They have no customer service and their business hours are shady. Nobody ever answers the phone and you pretty much have to rely on emails and voicemails to communicate. Basically, they get paid to do what you …More

Please, stay away from GNG. They have no customer service and their business hours are shady. Nobody ever answers the phone and you pretty much have to rely on emails and voicemails to communicate. Basically, they get paid to do what you can do yourself as far as VA claims go. they gave me bad information and advice which cost me over a year of waiting, a denied claim and $1500.

Positive: Professionalism, Quality, Responsiveness, ValueI read some of these comments and they are all lies. G & G Associates are precise, meticulous, and methodical when it comes to your case. I highly recommend you ignore all the noise have patience and let them worked their magic.If you’re desperate for a quick decisions this is not the company for you. But if want all your benefits go with G & G Associates!I read some of these comments and they are all lies. G & G Associates are precise, meticulous, and methodical when it comes to your case. I highly recommend you ignore all the noise have patience and let them worked their magic. …More

I read some of these comments and they are all lies. G & G Associates are precise, meticulous, and methodical when it comes to your case. I highly recommend you ignore all the noise have patience and let them worked their magic.

Critical: Professionalism, Quality, Responsiveness, ValueI highly suggest against doing business with this company. Last yr I started my claim with them and the case manager emailed me to submit my claim twice after she herself already submitted the claim which kinda worried me because how can you not know you submitted the claim not once but twice. So moving on I finally got a decision letter from the VA and a few of my claims were pending so I informed my case manager as to what is the next step and after 3 emails I finally got a response back to make a complaint on the VA by calling the white house VA hotline and submit a complaint and email her back the claim number ok this didn’t make much sense because why am I making a complaint if it’s pending, long story short I did call and got a complaint # and emailed my case manager as to what will be the next step. Now this was end of July into Aug multiple emails for weeks and nothing back it’s like someone just dropped the ball. Fast forward to Jan and I get an email for my remaining balance of my bill. I emailed back as to where have you been for 5 months and what about a status update first, my case manager goes in to tell me G&G has done it’s part…..wow is all I could say, now I emailed and asked to speak to someone hiring than a case manager to explain what the hell just happened here. I get ghosted for months now you want a, balance payment for doing what is my big question, you submitted my claim on ebenfits which I could have done myself after I paid $200 for each appt out of my own pocket to see the doctors they provided. Now because I requested to speak to someone higher the case manager sent me an email stating that this is my final notice and I am being sent to collections, all I could email back was wow. Keep in mind each time I emailed the case manager I also cc’d the entire company email and no one cared to step in and reply back.These folks are very unreliable and and lack communication skill.I highly suggest against doing business with this company. Last yr I started my claim with them and the case manager emailed me to submit my claim twice after she herself already submitted the claim which kinda worried me because how can …More

I highly suggest against doing business with this company. Last yr I started my claim with them and the case manager emailed me to submit my claim twice after she herself already submitted the claim which kinda worried me because how can you not know you submitted the claim not once but twice. So moving on I finally got a decision letter from the VA and a few of my claims were pending so I informed my case manager as to what is the next step and after 3 emails I finally got a response back to make a complaint on the VA by calling the white house VA hotline and submit a complaint and email her back the claim number ok this didn’t make much sense because why am I making a complaint if it’s pending, long story short I did call and got a complaint # and emailed my case manager as to what will be the next step. Now this was end of July into Aug multiple emails for weeks and nothing back it’s like someone just dropped the ball. Fast forward to Jan and I get an email for my remaining balance of my bill. I emailed back as to where have you been for 5 months and what about a status update first, my case manager goes in to tell me G&G has done it’s part…..wow is all I could say, now I emailed and asked to speak to someone hiring than a case manager to explain what the hell just happened here. I get ghosted for months now you want a, balance payment for doing what is my big question, you submitted my claim on ebenfits which I could have done myself after I paid $200 for each appt out of my own pocket to see the doctors they provided. Now because I requested to speak to someone higher the case manager sent me an email stating that this is my final notice and I am being sent to collections, all I could email back was wow. Keep in mind each time I emailed the case manager I also cc’d the entire company email and no one cared to step in and reply back.

Critical: Professionalism, Quality, ResponsivenessI am writing this in support of a cohort. I referred the individual to use the services sharing the awesome experience I had myself. Unfortunately, this has not been this Veteran’s experience (for privacy reasons I am leaving gender out of the review). The Veteran has paid for services and was consistently ignored and/or met with curt, unprofessional emails and promises. Please get it together people! You stress the importance of being professional, yet the company has been going downhill for the past 12 months or so. If you cannot accommodate supporting a Veteran, have the courtesy of contacting them and sharing that you are too busy to support, as opposed to tarnishing the businesses name.I am writing this in support of a cohort. I referred the individual to use the services sharing the awesome experience I had myself. Unfortunately, this has not been this Veteran’s experience (for privacy reasons I am leaving gender out of …More

I am writing this in support of a cohort. I referred the individual to use the services sharing the awesome experience I had myself. Unfortunately, this has not been this Veteran’s experience (for privacy reasons I am leaving gender out of the review). The Veteran has paid for services and was consistently ignored and/or met with curt, unprofessional emails and promises. Please get it together people! You stress the importance of being professional, yet the company has been going downhill for the past 12 months or so. If you cannot accommodate supporting a Veteran, have the courtesy of contacting them and sharing that you are too busy to support, as opposed to tarnishing the businesses name.