COVID-19 Update: Whether you come in to your local Edison H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home – just call and ask to use our Digital Drop-Off service. You’ll get an email from a tax pro with a link to upload your documents.
Located In: Edison Woods Shopping Center
Service Options: Online appointments
Appointments: hrblock.com
Hours
| Saturday | 10AM–2PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 2–7PM |
| Thursday | Closed |
| Friday (Veterans Day) | Closed |
Address and Contact Information
Address: 1114 US-1, Edison, NJ 08817
Phone: (732) 767-0571
Services
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Reviews
Lynda Fox
If I could give zero stars, I would! I have been a faithful client with H&R block, close to 7 years now. Last year, I had my taxes done and received a letter stating that I owed a large sum of money to NJ. When I asked my representative about it, she told me that it must be a mistake on their part as she reviewed my papers and assured me that everything was fine and sent in paperwork to resolve the miscommunication. This year I did my taxes on my own thru the H&R website as I felt that it was much more straight forward and in late March received a letter stating that I owed a large sum again! I called the Edison location and left weekly messages (3 weeks) and was reassured by the receptionist that the representative was busy and would absolutely return my call. After weeks of not returning my call, I decided to call again and make an in person appointment because I was getting nowhere. When I called, I was told that my representative was no longer working as tax season is now closed and that I would need to call the IRS to resolve the issue on my own. I was also told, by the receptionist that it must have been due to something I did on my part! I don’t understand why I bothered to pay for the protection plan when I end up doing all the leg work to resolve the issue. (Also, when I called IRS, they told me that H&R blocks “protection” plan is a SCAM!!!) What was the point in having a “professional” handle my taxes?! I will no longer be using H&R block and I would NEVER recommend them to anyone!!!
… moreGoogle User
They do not even honor the appointment. They make you wait for hours and then shameless tell that they can’t honor the appointment because staff did not come.
… moreAlessandro Bortolami
Jeanette is great, she helped me throughout the tax filing process in an efficient and professional way.
… moreGregory Groover
I have been using H & B Block for years and Harish Patel always handles my taxes and does a very good job
… moreAngelica Guarino
Critical: Professionalism, Quality, Responsiveness, ValueI came in with clear, simple questions that my tax professional didn’t want to answer. I waited over an hour past my appointment time to even be seen. They charged me extra because I asked if there was a student discount and no, there’s actually extra charges if you’re a student that seem to be for absolutely nothing.And I never even got my return. Now I’m wondering if they never even bothered to file it, though I walked out having given them $500. I feel like I was robbed. As a single, low-income customer, I needed my return money over a month ago. But they won’t pick up the phone! I hate leaving a negative review but for $500 and awful service, they need to at the very least pick up the phone.I came in with clear, simple questions that my tax professional didn’t want to answer. I waited over an hour past my appointment time to even be seen. They charged me extra because I asked if there was a student discount and no, there’s …More
I came in with clear, simple questions that my tax professional didn’t want to answer. I waited over an hour past my appointment time to even be seen. They charged me extra because I asked if there was a student discount and no, there’s actually extra charges if you’re a student that seem to be for absolutely nothing.
Diane Deschaine
My tax preparer John was very helpful with a problem that I had with last year’s taxes and tried to help me solve it in every way he could I will definitely be going back to him next year to do my taxes
… moreSudhanshu Bhutani
Positive: Professionalism, Quality, ResponsivenessMike is always helping and taking care for my tax return for last 2 years. He is experienced resource for tax preparation and you can count on his words.Awesome experience.
Mike is always helping and taking care for my tax return for last 2 years. He is experienced resource for tax preparation and you can count on his words.Awesome experience.
Honey Bee
Exceptional customer service. The receptionist makes you feel welcomed, very friendly. The Tax analyst did a great job. Best service by far! Def will come back to do my taxes here.
… moreAmber Jantas
Mike was amazing, got me a great return. If I had one small complaint it is that he took 3 phone calls during our 20 mins together and they were not quick. I felt that was unprofessional. I had to ask him to not take another one so I could make it to work on time.
… moreAna Molina
As long as you have Joanne Morales working with you I’ll keep on coming! She is well knowledgeable of current tax laws. She shows concern for her clients and does everything in her power to get us the best outcome on our tax return.
… more