3.8 – 33 reviews • Bank
Why us? Because with Jovia on your side you can save more, earn more and lead the life you want with convenience and optimism. That’s why we call it banking on the bright side. We are a credit union, which means we’re like a bank, only better. We have all the services of any big bank, but our rates are better and our fees are lower. Simply put, we make your hard-earned money work harder for you so you can do more at home, at work, or on vacation. But we also provide the kind of personal service big banks can’t offer because we know that finances aren’t just about money, but people’s daily needs and long-term aspirations.
Service Options: Drive-through
Appointments: jovia.org
Hours
Wednesday | 9AM–5PM |
Thursday | 9AM–6PM |
Friday | 9AM–6PM |
Saturday | 9AM–2PM |
Sunday | Closed |
Monday | 9AM–5PM |
Tuesday | 9AM–5PM |
Address and Contact Information
Address:
556 Merrick Rd, Rockville Centre, NY 11570
Phone: (516) 561-0030
Website: https://www.jovia.org/
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Locations – Jovia Financial
Jovia is a local credit union, with locations across Long Island. Find the Jovia location nearest you! … Westbury. 1000 Corporate Dr Westbury, NY 11590
Reviews & Complaints
Brianne Muscente
The customer care and service has decreased dramatically since NEFCU changed to JOVIA. They operate with a big bank perspective and little concern how they may be able to assist the people who have held accounts with them for 20 years.
… more LISA TOMPKINS
If I could give them a zero I would. I have had to deal with them several times and they are rude, incompetent, and the least helpful bank I have ever dealt with. I can’t wait to be done with this bank. They can’t get out of their own way.
… more Erica Lopez
Went in to open up a business account waited a half an hour to then be told I had to make an appointment otherwise I couldn’t be seen… I am currently a member there and now I will be opening up a business account at another bank… I have never experienced such poor customer service before.
… more yasmin chambers
It’s a great bank; I’m a member
… more Dorota Sz
Very disappointed! Called Jovia at Rockville center before coming to check if the coin machine is working, was informed that it does, but upon arriving I was met with disappointment because it didn’t and no one knew anything about me calling ahead of time. You like to use my money but do not value my time, not professional.
… more drea Jo
Debit card machine isn’t working. Wish someone would’ve call me and let me know before I travel all the way there. Been without a card since Wednesday and now i have to miss work again to try and get another card…. time to switch banks
… more *M*
So hands down Tina and Paul are Phenomenal at their jobs!!! Quick, concise and efficient in all aspects. Had a loan recently secured in 15 minutes…how’s THAT for service!!!! I also miss Libby!!! Now retired but astounding gentility and personability every time we interacted! This is a place where “EVERYBODY KNOWS YOUR NAME”!!!! I should have opened an account sooner but grateful that I finally did with these lovely people. Go NEFCU of ROCKVILLE CENTRE!!!!!! GIVE TINA AND PAUL A PROMOTION AND A RAISE!!!!!!! TRULY DESERVED!!!!
… more Brandon Sino
Every staff member at this branch are awesome!! Paul, Joe, Celeste and everyone else (too many to name) always have the customers amongst their top priority. THANK YOU Rockville Centre NEFCU.
… more elaine devlin
The staff is outstanding. Extremely helpful with my banking needs. Bravo!
… more Kandesse Wang
Tina Santos is a great NEFCU representative. Very warm and friendly and made the transactions with NEFCU really smooth. Kept me well informed at all stages.
… more … Load more reviews
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