Law Offices of Frederick J. Giachetti, PC

Critical: Professionalism, Responsiveness, ValueWe were forced to use this office from our mortgage lender. Buying a house is already difficult in NY, but these guys made the process miserable. We were all set to close and the only people that wouldn’t confirm is their office, particularly Michael Bilbao. They never answered emails or phone calls. When I finally got Michael on the phone he told me “do you know who the most important person in your home buying process is?” I said “me, the customer, the one paying all the money” and he replied “no, it’s me!”. After going on and on about how important he is and how I know nothing, he didn’t even bother to show up to the closing, he sent an associate. Michael Bilbao is incredibly rude and condescending. Avoid working with them if you can, they contribute nothing of value to the home buying process- only add to your stress. If Chase and RM/QL didn’t force you to use them surely they’d be out of business.We were forced to use this office from our mortgage lender. Buying a house is already difficult in NY, but these guys made the process miserable. We were all set to close and the only people that wouldn’t confirm is their office, …More

We were forced to use this office from our mortgage lender. Buying a house is already difficult in NY, but these guys made the process miserable. We were all set to close and the only people that wouldn’t confirm is their office, particularly Michael Bilbao. They never answered emails or phone calls. When I finally got Michael on the phone he told me “do you know who the most important person in your home buying process is?” I said “me, the customer, the one paying all the money” and he replied “no, it’s me!”. After going on and on about how important he is and how I know nothing, he didn’t even bother to show up to the closing, he sent an associate. Michael Bilbao is incredibly rude and condescending. Avoid working with them if you can, they contribute nothing of value to the home buying process- only add to your stress. If Chase and RM/QL didn’t force you to use them surely they’d be out of business.