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Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.
Located In: Plattsburgh Consumer Square
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Thursday | 8AM–8PM |
| Friday | 8AM–8PM |
| Saturday | 9AM–6PM |
| Sunday | 11AM–6PM |
| Monday | 8AM–8PM |
| Tuesday | 8AM–8PM |
| Wednesday | 8AM–8PM |
Address and Contact Information
Address: 77 Consumer Square, Plattsburgh, NY 12901
Phone: (518) 562-1375
Website: https://stores.staples.com/ny/plattsburgh/77-consumer-square?cmpid=st_ll_goo&cid=LS:RETAIL:G
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Reviews & Complaints
Zack Votra
I never post reviews. Especially bad ones, but this place is horrible. Needed 12 copies of a 15 page document. Told me they weren’t sure they could do it in 2 days time but would try. I asked for the copies to be bound. Arrive to find them not bound and got shorted copies. They tried to charge me $240 to do it right at that point! More than double the original price! Now I’ve had to pay $112 for something I could’ve done at home for free. Don’t waste your time here.
… more Susan O’Neil
We purchased an HP All-in-one printer, Lenovo laptop, plus the ink and software at Staples in Plattsburgh today. Rob, tech support, guided us every step of the way. He provided excellent customer service and recommendations. Everything we wanted was in stock and on sale! We’ll return this store and Rob next time for tech assistance great and customer service!
… more Aaron Griffith
I just went to staples for a last minute photo in a frame and the general manager (I did not catch her name) treated me with the most professional and kind service. She even put my photo in my fram and peeled the price tag off while I was out shopping waiting for my photo to print.
… more Kelly Cooney
Thank you Tammy, for your excellent service, and for being so kind, and patient. I appreciate all that you do. Sincerely Lucy Cooney.
… more caitlin morgan
The manager is lacking in knowledge about their own mask mandate. It clearly states that anyone with a medical exemption does not need to. Not one person would help me. I called to talk to her and tell her to review the website where it says all this info and she did not care. I was also hung up on 3x by the guy who told me to put a mask on when I first came in. Total disrespect and harassment towards me. I told her the store could be sued and she said she didn’t care.
… more Bailey Ayyy
Although the atmosphere at this Staples was nothing one could complain about I was quite perturbed by the untowered selection of artistic utensils and notebooks. This ostentatious display had me recoiling with shock, and as I browsed the rest of their wares I found no solace. I wish there was some redeeming trait I could highlight in order to not cast this establishment in such a mediocre light, however, there is not. Advance with caution should you not heed my warning, as any purchases made from the halls before thee shall not make for a hearty soul.
… more Sarah Brennan
I stopped in to use the printers earlier this week. After 15+ minutes of trying, and an associate insisting that they weren’t having network issues, the associate finally relented and admitted that the store’s internet was unbearably slow, making it near impossible to print documents from Google Drive or Dropbox. I had been on a time crunch, and noted such when stopping in, so this kind of back and forth was incredibly frustrating.
… more Tom Behan
The people there are always great and more than will to assist you with your need. They always try and save you a buck at the register as well. Though I have going there for years and using my wife reward account. This time I created my own and it took like a block of an eye at the register. Now I don’t have to try and remember my wife’s account info . I just have to remember my phone number. This is my place i prefer to go when my wife goes to Micheals next door. I have baught anything from candy, phone cords, speaker wires, glassed, pens, markers, paper, filers, enveloped, printers, stuff I shouldn’t be buying, and much much more. They have all your shopping needs for the office, to include coffee.
… more Jackie Wnuk
Staples to me is like Home Depot to my husband. Being a rewards member I get many discount offers. The Plattsburgh, NY store has a great personnel who are always ready to assist.
… more Mr September
I don’t know if it’s the Staples culture or just this store, but the lack of service is terrible.
… more