The UPS Store #1457 in Port Washington offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Opposite Soundview Shopping Center.
Store offering shipping, packaging, printing & other services, plus office supplies.
Hours
| Thursday | 9AM–6PM |
| Friday | 9AM–6PM |
| Saturday | 9AM–2PM |
| Sunday | Closed |
| Monday | 9AM–6PM |
| Tuesday | 9AM–6PM |
| Wednesday | 9AM–6PM |
Address and Contact Information
Address: 130 Shore Rd, Port Washington, NY 11050
Phone: (516) 883-0600
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Reviews & Complaints
Eighty University
As stated by other reviewers, the attendants at this UPS store steal Amazon returns. You come in with your Amazon return code, they scan it, give you a receipt, but never put a return label on the package and never hand it over to UPS for pick-up. I had 3 separate packages for return to Amazon. The attendant put return labels on the first two, but did not on the third. I thought that was odd and asked “Are we done here?” He replied “yes” and handed me a receipt with 3 tracking numbers. I assumed he was going to label the last package after I left. Days passed and two of the three packages were picked up and sent to Amazon, but the third was not. I called UPS and they said that a tracking number was issued but the store never handed the package over to UPS. I then called the store and informed them of this. The person who picked up the phone was incredibly rude and defensive. He kept insisting that my package was handed over (though he never even asked for the tracking number!) and told me to call UPS (which I had already done and told him so numerous times). When I threatened to go to the police, he changed his tune a bit and said he will have the store manager call me. He never took my phone number or any information related to my package and I never did get that call. All and all, though the employees there seem friendly and polite, they steal Amazon returns. If you are going to drop off Amazon returns at this UPS store, insist on a receipt and stand by to see if the attendant places a return label on your package. Also, maybe mention that you have read that packages dropped off here never get to UPS so you will see if this one does – perhaps that will put a bit of fear into these dishonest employees. I hope the owner of this particular store is alerted to this issue. I have yet to find who that is.
… more christopher warren
4.99 to print a single page. 4.99 to print a single page. 4.99 to print a single page. Charged for “computer use 1-15 minutes” the thing is the employee used the computer, not me. Another thing is they wont allow you to connect to wifi so if you need to use your laptop in store youre out of luck.
… more Larry Silverstein
Always greeted with a smile (through the mask) and an offer to help with whatever I need. I primarily use this location for dropping off returns to which they make an easy process but have also used them for packing some pretty fragile pieces for which they have taken great care with.
… more Laura Kaye
The folks at this store are wonderful, very helpful with all of my shipping and packing needs. Highly recommend! Local businesses are the BEST!
… more Rabbi Berel Paltiel
Thank you. I have been using this place for a TON of returns over the last two years. Never had any issues and have been happy with their customer service. I definitely had a whole different experience with the previous owner.
… more Lauren Beyer
Probably the most incompetent and rude staff employed at UPS. They couldn’t help with a simple task of printing a letter off Microsoft word and clearly didn’t Ben want to do it. Highly recommend greenvale UPS they’re phenomenal
… more Tom Stylianos
Have had several Amazon returns via UPS at this location. They accept returns, print receipts, and then don’t actually ship the items back. This has happened at least 5 times. I’ve had to contact Amazon each time to get the proper refund. Complaint was filed with Amazon. Beware. Will never use this site again.
… more Tyler Koo
This UPS place is a joke. I brought my Amazon package to the store and want to return it. After they scanned my return code, they wanted me to seal the package, which I didn’t have to do it myself. As a comparison, the Glenn Cove UPS store never asked me to do it myself. The reason why I say this is that Amazon offers this “Show the return code below on your mobile device to an associate at THE UPS STORE, who will scan the QR code, pack, and ship your return for FREE.” The guy at the UPS store does not seem to understand this, and he needs to be better trained. Or he just pretends he doesn’t know and being lazy and save that little pathetic tape. This store is claiming that it’s under new management, not sure if this is true or not. I’m giving 3 stars as I’d like to give them a chance to fix it.
… more D P
Went in to return a pre-paid package. LUIS took the package, which happened to be a well taped shoebox, and very rudely told me that he would accept the package this time but would not the next time. I asked him why, and he told me they can not accept shoe boxes. I explained that is how it was shipped to me from China. He started questioning me asking where they put the label. I explained the shoe box was wrapped in tape with the label placed on top. I asked him if he was accusing me of lying and he said yes he was. First of all since when does it matter if you use a well taped shoebox to ship a package in and second of all calling your customers liars is not a good business move! I have reached out to the corporate office as this is UNACCEPTABLE business practice!!
… more Robert Rotondi
New Owners are awesome. I think alot of these early reviews were written for the old owner. So please keep in mind that the new owners took over summer of 2019. And the new team is on point in every aspect these store locations offer to the public. Keep up the good work.
… more