The UPS Store #4789 in Auburn offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Downtown Auburn Near The County Building, & Court House.
Store offering shipping, packaging, printing & other services, plus office supplies.
Hours
| Tuesday | 8AM–6:30PM |
| Wednesday | 8AM–6:30PM |
| Thursday | 8AM–6:30PM |
| Friday | 8AM–6:30PM |
| Saturday | 10AM–4PM |
| Sunday | 10AM–3PM |
| Monday | 8AM–6:30PM |
Address and Contact Information
Address: 144 Genesee St Ste 102, Auburn, NY 13021
Phone: (315) 282-0622
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Reviews & Complaints
Danielle Marie
I’m not sure if this is the correct place to add this review or not, but I’m going to anyway because the customer service I received from a UPS employee named Trinidad was exceptional! I had tracked a package that was marked as delivered and thought that I hadn’t received the item. It turns out that I tracked the wrong order, totally my fault. Upon talking with Trinidad he was so understanding and willing to help. You don’t find this kind of customer service these days which was my reason for writing this review. Trinidad I truly appreciate you taking time out of your day to help me!
… more Aleksandra Kaminski
Never ever wrote a bad review before, but the manager in this place is something. A type of guy who feels very comfortable with getting too close to you and interrupting you with a loud “listen to ME, young lady” when you’re trying to communicate your need. If you had the same experience, just know that you are not alone.
… more Rebecca Hockeborn
I had to pick up a package for my fiancé this morning. The manager was horribly rude and condescending. Totally unprofessional and plain disgusting to treat a customer this way. I will not recommend their services ever, and I will try to avoid them at all costs in the future. Unbelievable that a business can operate this way.
… more Tabitha Phillips
Love this store and that it is locally owned! They are always very helpful when I need to print, fax, and ship something! We have a child who is medically fragile and with this nasty covid-19 virus we can’t risk going out in public and bringing this virus or any home to our son. I needed to print 38 pages out then fax all of them somewhere for my son so I called the UPS store. They were great they printed it all out faxed it and let me pay over the phone. Then I asked can they mail me my copies and they went above and beyond good customer service and personally dropped them off in my mailbox right away. Thank you so much for all that you do! God Bless you all stay healthy!
… more Michael Ryan
Ryan went over the top here for customer service. I had a package that was stuck in transit for a few days from East Syracuse. Like the fact he was nice enough to take care of the problem for me and call me when package finally came in. Wish more places had customer service like this. Thanks Ryan
… more Walter Z
Run don’t walk from this store.
… more Frederick
I just sold something on ebay and had to ship it. Reminded me of the last time I sold something through ebay and brought it to the Auburn branch of the UPS Store.
… more Tim Benjamin
The owner/manager clearly has some issues. His sales people don’t know what rates to charge and when questioning about it his excuse was to question whether or not he should fire them.
… more Gerald Fulmer
They always take great care of me and do a great job
… more Elk Hunter
All your shipping needs, except good parkig, not thier fault
… more