The UPS Store

  4.2 – 35 reviews   • Shipping and mailing service

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The UPS Store #6143 in Lewiston offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – .

Store offering shipping, packaging, printing & other services, plus office supplies.

Hours

Thursday8AM–6PM
Friday8AM–6PM
Saturday9AM–4PM
SundayClosed
Monday8AM–6:30PM
Tuesday8AM–6:30PM
Wednesday8AM–6:30PM

Address and Contact Information

Address: 793 Center St, Lewiston, NY 14092

Phone: (716) 405-7116

Website: https://locations.theupsstore.com/ny/lewiston/793-center-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

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Reviews & Complaints

AGforce2
For the Canadians who use this great service – this is the definition of customer service. Great staff, problems always resolved. I wish canada’s customer service was close to the service provided here.
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Jason Minshull
I had a shipment of 3 lights delivered there and because it arrived in three boxes they charged me $30 instead of $10. The worker claimed that all companies like this had this same rational and said “it is what it is”. When I asked if he was concerned that I’d never use this store again for this sort of thing he was dismissive and unconcerned. They also quoted me $17 more than UPSs rate to forward it and I had to send them a screenshot to get them to lower it.
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mike cormier
I have always been met with the fastest and friendliest of service from this branch of UPS. The people have offered to assist in every way possible and their advice on packaging and mailing has been perfect every time. As far as competition goes, I will always go where the rates are competitive and the service is excellent. Thanks UPS, Lewiston, NY.
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steven siu
I shipped my US online purchases to this store many times. I am not white but I never had a bad experience when I picked up my packages at UPS Lewiston. The staff are always friendly and helpful. The charges are very reasonable relative to the savings in shipping charges to Canada and taxes. It is located just 10 minutes from the border crossing. They started charging for recycling packing materials last year.
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Stinger stinger
Very clean store, staff are very nice, would give 5 stars but their price to receive parcels is not competitive. Anything over 5 lbs is $10.00 USD which gets very expensive after just a few pkgs. Consider the weight of the box and packaging, almost everything is over 5 lbs.
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Sheena A
Went into this office to drop off a pre-paid package on a Friday evening before closing. It was important that I brought my package to the store this day as per the return policy of the item, in order to receive a free refund on the contents of the package. I am from Canada and made a special trip that evening to come to this store before closing time (which was very rushed) in order to get the package dropped off. It was about 6:45pm when I arrived (just on time) and a young fellow acknowledged I had a pre-paid package and said I was good to go. I realized after leaving he didn’t scan it in front of me or provide me with a receipt like I was given the last time, at a different UPS location, but I didn’t think I had any reason to assume this gentleman would not process what I gave him. I come to find out that my package was not processed in their systems until Monday morning, 3 days late now. I am very displeased. Regardless of my situation ( I now have $7.00 deducted from my return because it wasn’t done on time), based on the service industry that they are part of I would think that it should not have to be explained when you drop off a package to a shipping facility. It should go unsaid that you want your package processed in the system as soon as you drop it off (hence why other facilities have provided a receipt in the past).
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David
Great location, close to the border.
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Joe Blow
Great store and staff. Have been renting a mailbox with this location for almost 4 years now. Prices and policies are reasonable and service is fantastic. Whoever thinks the staff is racist, is way off the mark (and I would know), they are extremely friendly and helpful.
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Michael Whalen
Store does not seem to keep regular hours. Maybe because it is a small town?
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Jack b
Always great service. Been with them for 4+ years. Love using them!
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