The UPS Store

  3.1 – 64 reviews   • Shipping and mailing service

The UPS Store #0682 in Buffalo offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Delaware/Hertel Plaza Behind M&T Bank.

Store offering shipping, packaging, printing & other services, plus office supplies.

Located In: Delaware-Hertel Plaza

Hours

Thursday9AM–6PM
Friday9AM–6PM
Saturday10AM–4PM
Sunday10AM–3PM
Monday8:30AM–7PM
Tuesday8:30AM–7PM
Wednesday9AM–6PM

Address and Contact Information

Address: 2316 Delaware Ave, Buffalo, NY 14216

Phone: (716) 877-7711

Website: https://locations.theupsstore.com/ny/buffalo/2316-delaware-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

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Reviews & Complaints

Karl
Now when you go to get your packages they charge storage fees for when the drivers are too lazy to get out of the truck and do their job. Even if it’s clearly written on the label where to put the package. Absolutely terrible.
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Annemarie Crumlish
When I walked in there was about 10 people ahead of me. There was one person working and that was Carley- she was awesome – didn’t get flustered with all those people staring at her and just kept working and the line went quick. She was very impressive.
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brendan stapley
definitely weren’t open until posted clearly in the door, got here 8min before closed needing to print a time sensitive document and they were closed! when they’re open, the services are great.
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Richard Campagna
DO NOT USE THIS STORE. Use FedEx across the street. I asked them to pack up glass vases, purchased bubble wrap from them, boxes etc and asked that they pack. While they did use bubble wrap everything was tossed around and most broke. I paid for a warranty but am still fighting with them since July. They simply do not care. Conversely I mailed a guitar from FedEx across the street and all was perfect. You are warned…
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Lilian Ramsdale
I was here Tuesday June 1st and it was towards the end of the day. I was shipping out two packages right before store closed and staff WAS EXTREMELY HELPFUL AND AMAZING! I honestly want to thank them for helping me to ship my package to GOAT as it was the last day before cancelation
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Kristy Miller
I utilize UPS on a weekly basis for multiple purposes This UPS store is the absolute best they are friendly courteous and extremely kind. Everytime I go into the store it is such a pleasure as they are always able to help me out with that all of my needs and the needs of other customers. !!
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Brittany Foley
Awesome staff! Very professional every visit. I look foward to seeing everyones face when I make my Amazon returns or send pakages. My last return was with Nicole who is always so sweet, delightful and sufficient! I love my ups store!! You guys rock 🙂
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Vikki Smith
I am satisfied with customer service at the Delaware Avenue UPS location.
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Lisa Cheney-Steen
I needed to have a package delivered somewhere when out of town. I called this UPS store and they told me that they did have a hold for pick up service and gave me their address. They mentioned that they charged $5 unless the package came via UPS. When the package arrived they charged $15 for “storage” and told me “they could have just sent it back as I didn’t have a mailbox with them”. $15 isn’t a lot, but they really should get their story straight when someone calls to ask. I actually asked my sender to use UPS because of the earlier response.
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James Konidis
I paid extra for them to pack my monitor to be shipped to the manufacturer. I did have a malfunction, but was under warranty. I get an email from the manufacturer stating the repair would cost $500+ dollars. I was taken back because there is no way the repair would cost me anything let alone that amount, then I saw the photos of what they received from UPS.
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