Tuft, Lach, Jerabek & O’Connell, PLLC

Critical: Professionalism, Quality, Responsiveness, ValueIf I could give this firm less than 1 star, as would…I had the extreme displeasure of having Susan Lach as a parenting consultant for 2 years. Susan and her staff showed me a lack of respect and professionalism from the moment the contract was signed, while she coddled and showed clear favoritism toward my ex-husband. This favoritism turned abusive and traumatic and included Susan forcing me to under go a very expensive and unnecessary psychological evaluation (but never explained to what end she wanted that evaluation done, nor did she order my ex have one as well, even though 2 therapists involved in my case told her she needed to order one for him) She routinely refused to speak with me individually, but would have private conversations with my ex, which I was then expected to pay half of. At one point, my lawyer intercepted and forwarded on to me some of the least professional emails I’ve ever seen in my life, that included language that was degrading and disparaging me. She ignored any advice from my daughter’s therapist that didn’t fit the narrative that I was a “bad mom”, refused to speak with my own therapist and never once asked my ex husband to produce evidence that he was also under the care of a therapist, despite the fact that he has had a long history of mental health issues, as well as being court ordered to remain in therapy. The Psych evaluation was stopped when the judge ended Susan’s contract and the evaluator even apologized to me, saying it caused me unnecessary trauma, but I will not be getting a $2100 refund on the evaluation.Susan is unable to make modern decisions in an ever changing world. Susan doubles down on her mistakes – including telling a judge on my case that she was subpoenaed to be at my hearing to testify on my ex’s behalf. There was no evidence of said subpoenae – not to mention testifying on my ex’s behalf IS BIAS!She holds on to old school “traditional” values and if you don’t fit that paradigm, she will gaslight and traumatized you to no end. She retaliates when you point out her errors and punishes. The last 2 years of dealing with her have left me broke financially and with extreme anxiety and PTSD.Do NOT waste your time or money on this firm, especially Susan Lach.UPDATE: Susan Lach refuses to allow me full access to my records, claiming her emails to me are my records. I am finding out that she has a long email history with my ex that I was excluded from, despite her rally cry for full-transparency. Her actions, treatment and abuse directed at me have now lead to my ex abusing our daughter through parental alienation. He regularly withholds her from me, making false, unsubstantiated claims against me, refuses to let our daughter speak to me on the phone and more.Excellent work, Susan. How do you sleep at night knowing your created and participated in this abuse of a minor child?Second Update:I recently discovered that my ex has 2 criminal charges and a DUI. Nice work, Susan. The criminal charges are about him assaulting a minor child.If I could give this firm less than 1 star, as would…I had the extreme displeasure of having Susan Lach as a parenting consultant for …More

If I could give this firm less than 1 star, as would…

Positive: Professionalism, Quality, Responsiveness, ValueI’m grateful for the amazing work and support I received from Susan Lach and the members of her staff.Susan and her team were professional, punctual and supportive. I would never try to go through something like my divorce without them. They are experienced, knowledgable and were always working fairly and firmly on my behalf.I would recommend Susan, and this firm, to absolutely anyone.I’m grateful for the amazing work and support I received from Susan Lach and the members of her staff. …More

I’m grateful for the amazing work and support I received from Susan Lach and the members of her staff.

Critical: Quality, ValueVery disappointed. When you pay $400/hour, you expect a lawyer to represent you. At what should have been the end of my divorce, they sent a first year lawyer/paralegal to represent me at the court of appeals. I did not pay for a first year lawyer. If I wanted that I wouldn’t have hired Susan. If face, Susan didn’t even know who was sent to handle my case – HER case! And then, when I ask what we do next? She tells me she can refer to yet another lawyer!”Do they know who I am? Google me”. Yes, I did. That is why I retained you. I paid for you to read documents that you clearly did not read. That move cost me thousands.I hired you because you told me you would request child support. 4 years later – There has been no support paid for my three children, whom their father hasn’t seen or spoken to in 18 months. He quit working, moved out of state with his girlfriend and I am paying spousall!!Save your money. The lack of attention to detail is appalling and cost me thousands of dollars. The bait and switch on the attorney representation is reprehensible!! That move cost me $100s of thousands!Very disappointed. When you pay $400/hour, you expect a lawyer to represent you. At what should have been the end of my divorce, they sent a first year lawyer/paralegal to represent me at the court of appeals. I did not pay for a first year …More

Very disappointed. When you pay $400/hour, you expect a lawyer to represent you. At what should have been the end of my divorce, they sent a first year lawyer/paralegal to represent me at the court of appeals. I did not pay for a first year lawyer. If I wanted that I wouldn’t have hired Susan. If face, Susan didn’t even know who was sent to handle my case – HER case! And then, when I ask what we do next? She tells me she can refer to yet another lawyer!