Critical: Professionalism, Quality, Responsiveness, ValueLet me be clear to anyone considering using the Ugell Lawfirm for bankruptcy or family law. **DO NOT**!Scott brought me down to his office and looked me in my eye and promised that I was in good hands. In a time of need, where my 8 year old sons welfare was at stake, Scott assured me that I was going to have the best representation money could buy.That he knew exactly how to handle my type of situation, and that he would make sure everything is done correctly.He explained how he was a Judge and that he knew everyone in the court personally. He tried to be charming and put me at ease.As soon as Scott swiped our credit card, the problems began. Error upon error upon error. The guidance he gave was limited and misinformed, the things promised were not delivered, none at all. 5 months of constant errors, then broken promises to make up for those perpetrated errors.The plans that he outlined from the beginning were drawn out and I continuously would have to re emphasize basic details that he should have wrote down.Emails I sent would be responded to in short or not at all.Phone calls that he charged an arm and a leg for, that I would ask him to grab a pen and paper to make sure he wrote down specific requests I made for motions and documents I wanted filed, he would completely forget about or ignore.Anytime there was an error Scott would blame his secretary, when most of these errors were tasks that were his responsibility to oversee.Scott took all of our money, and then some and did not deliver on anything that he said.He is dealing with delicate situations involving children and their direct well being and he doesn’t take this responsibility seriously in any regard, Nor appear to have the heart to care.Point blank. Scott will charge you 450$ an hour and ask for a high retainer then sit back and let your money burn up, and somehow not manage to get a single thing done. The services provided by Scott Ugell’s law office are appalling and completely misinformed. Scott Ugell does not deliver what he says, or even attempt to do the work.Consider yourself warned. Or his favorite sign off in emails, “Please Be Guided Accordingly”, and trust me, with Scott Ugell, you won’t be guided at all.Let me be clear to anyone considering using the Ugell Lawfirm for bankruptcy or family law. **DO NOT**! …More
Let me be clear to anyone considering using the Ugell Lawfirm for bankruptcy or family law. **DO NOT**!