Young’s Tax & Financial Services

Critical: Professionalism, QualityI needed my taxes done quickly. I was told by an accountant it would take a couple days. If he was honest in how long it really was going to take I would have looked for another place that could accommodate my need for speed. I called 7 days after I was told it would take 2 days and the accountant said he would finish that night. Today it’s been 5 days since I was told that it would be done tonight. I think I’ve been very patient. I decided to call today to see where they are at and I mentioned that they are taking long and I was told it would be fast. They got angry and asked me if I have a recording of that conversation. I don’t record conversations. When I told them no they said they are not going to finish my taxes and just hung up. So now I have to find someone else to do them, but basically the last 12 days I’ve been waiting for them to do my taxes was for nothing. Now I have to start over. I get taxes take a while to do but if someone tells me a couple days to finish, and one week later tells me tonight, I actually expect that they will be done at those time.I needed my taxes done quickly. I was told by an accountant it would take a couple days. If he was honest in how long it really was going to take I would have looked for another place that could accommodate my need for speed. I called 7 …More

I needed my taxes done quickly. I was told by an accountant it would take a couple days. If he was honest in how long it really was going to take I would have looked for another place that could accommodate my need for speed. I called 7 days after I was told it would take 2 days and the accountant said he would finish that night. Today it’s been 5 days since I was told that it would be done tonight. I think I’ve been very patient. I decided to call today to see where they are at and I mentioned that they are taking long and I was told it would be fast. They got angry and asked me if I have a recording of that conversation. I don’t record conversations. When I told them no they said they are not going to finish my taxes and just hung up. So now I have to find someone else to do them, but basically the last 12 days I’ve been waiting for them to do my taxes was for nothing. Now I have to start over. I get taxes take a while to do but if someone tells me a couple days to finish, and one week later tells me tonight, I actually expect that they will be done at those time.

Positive: Professionalism, Quality, Responsiveness, ValueI’ve been with Edwin Young’s Tax and Financial Svcs for 12 years now and will stay with him till he retires! I can describe his business with one word: INTEGRITY, but there are more: kindness, understanding, intelligence, promptness, thoroughness, honesty. Traits you look for in a person, you will also find in this business. I’m very grateful to Edwin and his staff for continuing to work with me.I’ve been with Edwin Young’s Tax and Financial Svcs for 12 years now and will stay with him till he retires! I can describe his business with one word: INTEGRITY, but there are more: kindness, understanding, intelligence, promptness, …More

I’ve been with Edwin Young’s Tax and Financial Svcs for 12 years now and will stay with him till he retires! I can describe his business with one word: INTEGRITY, but there are more: kindness, understanding, intelligence, promptness, thoroughness, honesty. Traits you look for in a person, you will also find in this business. I’m very grateful to Edwin and his staff for continuing to work with me.

Positive: Professionalism, Quality, Responsiveness

Positive: Professionalism, Quality, Responsiveness, Value