Critical: Professionalism, ResponsivenessI normally don’t write reviews but this one I had to. After asking people I know I was advised not o use Hobika Law Firm. Going against my better judgement, I tried to. It’s a local firm and I didn’t want to drive to Albany. I contact the law firm and I was asked what I was calling about. They transfer me to WC department and I leave a nice detailed message for Kelli Boulia and ask that she contact me. After 3 days and no contact, I go on line and leave all my information and a detailed message about what I was seeking. A week goes by and no call from the firm. Fast forward another week, I call the firm again and tell the lady who answers that I have tried multiple times to talk to someone and ask if they are just not taking new cases. She says they are and puts me through to WC department. I leave a second detailed message on a Thursday to Kelli Boulia and ask that she contact me. Fast forward to Tuesday at 3:45 p.m., the next week and still no call back. I contact the firm again and they secretary takes all my information about my incident and ask me to hold on. A female gets back on the phone and asks about my incident again. I tell her again, thinking I’m speaking with the same lady. She asks about the date of incident and I tell her. She gets nasty and tells me that I say a different date before. She then says you told the secretary this date and now your saying this date, which one is it. I said “I thought I was talking to the same person because you never introduced yourself”. Still the female doesn’t introduce herself. I then ask her who I am speaking to and she says “Kelli”. Kelly continues to be very harsh and rude. After taking all my information, she tells me that she will be sending me forms to fill out. It was apparent that Kelli thinks all WC cases and people are a joke and are just looking for a payout. Unfortunately, some of us actually work our butts off and get injured. Someone trying to seek advice or speak to an attorney should at least be contacted back. I went against my better judgement and tried to stay local and this is what I got. II normally don’t write reviews but this one I had to. After asking people I know I was advised not o use Hobika Law Firm. Going against my better judgement, I tried to. It’s a local firm and I didn’t want to drive to Albany. I contact …More
I normally don’t write reviews but this one I had to. After asking people I know I was advised not o use Hobika Law Firm. Going against my better judgement, I tried to. It’s a local firm and I didn’t want to drive to Albany. I contact the law firm and I was asked what I was calling about. They transfer me to WC department and I leave a nice detailed message for Kelli Boulia and ask that she contact me. After 3 days and no contact, I go on line and leave all my information and a detailed message about what I was seeking. A week goes by and no call from the firm. Fast forward another week, I call the firm again and tell the lady who answers that I have tried multiple times to talk to someone and ask if they are just not taking new cases. She says they are and puts me through to WC department. I leave a second detailed message on a Thursday to Kelli Boulia and ask that she contact me. Fast forward to Tuesday at 3:45 p.m., the next week and still no call back. I contact the firm again and they secretary takes all my information about my incident and ask me to hold on. A female gets back on the phone and asks about my incident again. I tell her again, thinking I’m speaking with the same lady. She asks about the date of incident and I tell her. She gets nasty and tells me that I say a different date before. She then says you told the secretary this date and now your saying this date, which one is it. I said “I thought I was talking to the same person because you never introduced yourself”. Still the female doesn’t introduce herself. I then ask her who I am speaking to and she says “Kelli”. Kelly continues to be very harsh and rude. After taking all my information, she tells me that she will be sending me forms to fill out. It was apparent that Kelli thinks all WC cases and people are a joke and are just looking for a payout. Unfortunately, some of us actually work our butts off and get injured. Someone trying to seek advice or speak to an attorney should at least be contacted back. I went against my better judgement and tried to stay local and this is what I got. I