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While our physical office remains closed, The Legal Aid Society of Rochester is still available to help. During this unprecedented health emergency and time of uncertainty created by the outbreak of COVID-19 (Coronavirus), The Legal Aid Society of Rochester is committed to continuing to serve our clients and community. The health and well-being of our community are important to us and in the interest of social distancing and helping to flatten the curve, the Legal Aid Society of Rochester’s office is closed. Although our physical offices are closed, our programs and services are OPEN. Our Attorneys and advocates are able to provide assistance remotely.
Located In: Telesca Center For Justice
Hours
| Thursday | 8:45AM–5PM |
| Friday | 8:45AM–4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:45AM–5PM |
| Tuesday | 8:45AM–5PM |
| Wednesday | 8:45AM–5PM |
Address and Contact Information
Address: One W Main St, Rochester, NY 14614
Phone: (585) 232-4090
Website: http://lasroc.org/
Services
Legal Services
Asylum Applications
Civil Legal Services
Consular Processing
Consumer Law
Counseling Services
Criminal Convictions
Criminal Justice Services
Day Care Service
Divorce Documents
Document Preparation
Domestic Violence Legal Services
Education Law
Family Law Matters
Foreclosure Prevention
Free Legal Representation
Housing Assistance Services
Immigration Court Hearings
Immigration Law
Legal Aid
Legal Assistance
Legal Defense
Management Services
Matrimonial Litigation
Mental Health Services
Outpatient Services
Placement Services
Pro Bono Services
Removal Proceedings
Special Education
Special Immigrant Juvenile Status
Spousal Support
Supportive Housing
T Visas
Translating Services
Uncontested Divorce
Volunteer Legal Services
Photo Gallery
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Reviews & Complaints
kim davies
This place is horrible even 8 years ago I ask for help I am marked by law perm. disabled they couldn’t even help with emotional support dog which by law they could’ve now today January 31st. 2:04 p.m they can’t help with domestic abuse help. You are better off representing yourself it’s free as well but you will win. You just have to go to law library if there is one in Rochester it will take time to look up info. You will be proud of yourself that you have more intelligence than free help.?
… more Donna S.
Critical: Professionalism, Responsiveness
Called customer service and that was an awful experience. Very rude & gave out wrong information. After several weeks, someone got back to me. I missed the call & called them right back within 2 min. Never called me back until 2 weeks later!! Mind you I kept calling and leaving voice mails to this individual. I feel this service is a joke and it’s definitely not professional. I’m so annoyed I waisted my time!! Look elsewhere…
Natalie Louis
Critical: Professionalism, Quality, Responsiveness, Value
HORRIBLE! My mother has been trying to get assistance with her case for about 3 yes THREE years and we call, and call and call! Each time a different story is told and we STILL have no resolution. I was told things would be settled in November it is now JANUARY and with NO COMMUNICATION we do not know what’s going on! I am beyond frustrated and upset how my ELDERLY MOTHERS case is being handled! The lack of communication is a HUGE problem for me. They told my mom a mistake was made, then they said they lost her paper work but that was LAST YEAR and MONTHS ago! I wish I could move her case someplace else but that would be starting the process over. It’s unfair and unprofessional for this to go on this way!
Keysha Hall
Had a great experience everything went smooth.. I was divorce in 3mos in 2017
… more Tori Schultz
Critical: Quality
Couldn’t get represented AT ALL due to “conflict of interest” I know damn well they have more than one attorney they assign to people.
Dominique Thompson
Legal aid services is a complete joke for people who look to get help with their legal situations. I feel that this service truly don’t care about low income families . Need better lawyers who actually care and workers who take pride in their instead of giving customers attiuttdes or rude behavior
… more Kimberly Murray
I have to represent myself and the legal attorney don’t seem to ever reach out except for representing her clients please tell me why that is
… more Tonya Minnamon
Critical: Quality
My lawyer was responsive at first. But you definitely get what you paid for. I was told that if I did not sign something that I didn’t agree with, that I would need to find a new lawyer. I never really felt that she was working in my best interest, more so just to be done with the case, whatever was easiest. The receptionist was rude.
Tracy Hill
I called up Legal Aid very upset and by the time our conversation was over, I was quite at ease! Love these people!
… more Precious Toney
They don’t really care about helping the community.play alotta of back and forth game’s . especially if you’re case involves some time and dedication. Meaning the more paperwork your case requires the less chance in them representing you.
… more